Refund & Billing Policy

Effective Date: May 2026
Website: https://aliazonweblab.com
Business Name: ALIAZON Web Lab

1. Overview

This Refund & Billing Policy explains how payments, billing, cancellations, and refunds are handled for services purchased from ALIAZON Web Lab (“we,” “us,” “our”). By purchasing any service, you agree to the terms outlined below.

2. Payment Terms

2.1 Accepted Payment Methods

We accept:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Stripe
  • Bank/Debit Cards

All payments are processed securely through third‑party payment providers.

2.2 Currency

All prices are listed and charged in U.S. Dollars (USD) unless otherwise stated.

2.3 Billing Information

You agree to provide accurate and complete billing information, including:

  • Full name
  • Email address
  • Payment method
  • Billing address (if required)

You must update your payment details promptly if they change.

3. Service Fees

Fees for services may include:

  • Website design & development
  • Branding & creative services
  • AI automation setup
  • Consulting
  • Content creation
  • Monthly or recurring service plans

Prices may change at any time. If you are on a recurring plan, you will be notified of any price adjustments before your next billing cycle.

4. Refund Policy

Because ALIAZON Web Lab provides digital, creative, and custom services, all sales are considered final.

4.1 Non‑Refundable Items

The following are non‑refundable:

  • Website design & development services
  • Branding and creative work
  • AI automation setup
  • Consulting sessions
  • Digital products
  • Custom integrations
  • Monthly service plans already delivered
  • Any service where work has begun

4.2 Refunds May Be Issued Only If:

A refund may be considered only under the following conditions:

  • No work has started on your project
  • No deliverables have been provided
  • A duplicate payment was made
  • A billing error occurred on our end

Refunds are not issued due to:

  • Change of mind
  • Delays caused by client inaction
  • Failure to provide required content or approvals
  • Dissatisfaction with creative direction after work has begun
  • Third‑party platform issues (e.g., hosting, plugins, APIs, integrations)

5. Project Deposits

Most services require a non‑refundable deposit before work begins.

Deposits cover:

  • Project planning
  • Resource allocation
  • Initial design or setup work
  • Reserved production time

Deposits are not refundable under any circumstances once work has started.

6. Recurring Billing

If you subscribe to a monthly or recurring service:

  • Your payment method will be charged automatically
  • Charges occur on the same date each billing cycle
  • You may cancel at any time (see Section 7)

You are responsible for ensuring your payment method remains active.

7. Cancellations

7.1 Recurring Services

You may cancel recurring services at any time by:

  • Logging into your account, or
  • Contacting us at support@aliazon.com

Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time.

7.2 One‑Time Services

One‑time services cannot be canceled once work has begun.

8. Late or Failed Payments

If a payment fails:

  • We may retry the charge
  • We may contact you to update your payment method
  • Services may be paused until payment is completed

If payment remains unpaid:

  • Your project may be delayed
  • Access to deliverables may be restricted
  • Your account may be suspended

9. Chargebacks

Initiating a chargeback without contacting us first is considered a violation of this policy.

If a chargeback is filed:

  • All project work will stop immediately
  • Access to deliverables will be revoked
  • The account may be permanently closed
  • We may pursue collection or legal action

We encourage clients to contact us directly to resolve billing issues.

10. Delivery of Services

Delivery timelines depend on:

  • Project scope
  • Client responsiveness
  • Required assets provided on time
  • Third‑party platform availability

Delays caused by the client do not qualify for refunds.

11. Contact Information

For billing or refund questions, contact:

ALIAZON Web Lab Email: support@aliazon.com Website: https://aliazonweblab.com

We respond to billing inquiries within 1–2 business days.pdated terms.

16. Contact Information

For questions about these Terms & Conditions, contact:

ALIAZON Web Lab
Email: support@aliazon.com
Website: https://aliazonweblab.com